Terms & Conditions

Payments, Reschedules and Cancellations

A non-refundable deposit of $150 is required at the time of booking to secure your spot. The remaining balance is due no later than 14 days before the workshop date.

Full refunds will not be given for “change of mind”. In the event of a change of mind at any time after booking, you will receive 50% of full balance and if cancelled within 14 days of the workshop, the full class balance will still be payable.

If you need to cancel due to the early birth of your baby, a certificate from your healthcare provider is required and you will be refunded the balance. In the case of pregnancy loss or stillbirth, your deposit and balance will be refunded in full upon sighting of a medical certificate.

If you need to reschedule your booking to a future workshop date, one reschedule is permitted at no charge, subject to availability.

In the event that you or your support person tests positive to COVID-19 (or any other contagious illness) within 7 days of the workshop and are symptomatic, you will be required to reschedule or cancel. As this is outside of the control of Yes Mama Birth Co, a refund will not be given and you will be offered suitable reschedule dates. If a suitable reschedule date cannot be agreed upon, a refund of the balance will be given upon sighting of a medical certificate or positive test result.

In the event that the workshop needs to be rescheduled or cancelled by Yes Mama Birth Co, an alternative suitable class date will be arranged for you. If a new date cannot be agreed upon, a full refund will be provided.

All payments are processed in Australian dollars and are inclusive of GST where applicable.

Private Health Rebate

The Yes Mama Birth Workshop is taught by a registered midwife who is not currently endorsed. As such, the workshop is not eligible for a private health insurance rebate at this time.

You will receive a receipt and certificate of attendance following the workshop. You are welcome to submit this to your private health fund or employer for consideration; however, no rebate or reimbursement is guaranteed, and it is your responsibility to confirm eligibility with your provider.

Transfer of Booking

Your booking is personal to you and your nominated support person. If you are unable to attend, you may transfer your booking to another person (subject to their suitability for the workshop content) by giving at least 7 days’ notice. Transfers within 7 days of the workshop are at the discretion of Yes Mama Birth Co.

Workshop Conduct

The Yes Mama Birth Workshop is a small-group setting that relies on mutual respect, confidentiality, and a safe space for all participants. By attending, you agree to:

• Treat all participants, facilitators, and venue staff with respect
• Maintain the confidentiality of any personal information shared by other participants during the workshop
• Arrive on time and remain for the full duration where possible
• Not record audio, video, or photograph other participants without their consent

Yes Mama Birth Co reserves the right to ask a participant to leave the workshop without refund if their behaviour is disruptive, disrespectful, or compromises the safety or wellbeing of others.

Intellectual Property

All workshop materials, including (but not limited to) the workbook, handouts, slides, take-home cards, templates, and any digital resources provided, are the intellectual property of Yes Mama Birth Co.

These materials are provided for your personal use only. You may not reproduce, distribute, sell, republish, or use them for commercial purposes without prior written permission.

Disclaimer

The Yes Mama Birth Workshop aims to educate and prepare expectant parents for labour, birth, and the early postnatal period.

To the best of her ability, Leoni believes the information shared during the workshop is accurate, evidence-based, and up to date. However, all information provided through the Yes Mama Birth Workshop, the Yes Mama Birth Co website, and associated social media channels is general in nature and is not intended to replace individualised advice from your own healthcare provider.

Pregnancy, labour, birth, and the postnatal period are unique to each individual. The workshop does not include the clinical assessments, monitoring, or care required to safeguard you or your baby — these remain the responsibility of your treating healthcare team.

Reliance on any information provided through the workshop is at your own risk. Yes Mama Birth Co and Leoni Donaldson are not liable for any damages of any kind resulting from information obtained, acted upon, or omitted in connection with the Yes Mama Birth Workshop, the Yes Mama Birth Co website, or associated social media.

Nothing in these Terms limits or excludes any guarantees, warranties, representations, or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

Privacy

Personal information collected during the booking and workshop process (including your name, contact details, due date, and any health information you choose to share) is used solely for the purpose of running the workshop and providing post-workshop support. It is not shared with third parties without your consent, except where required by law.

If you’d like more detail about how your information is handled, please get in touch using the contact details below.

Contact

If you have any questions about these Terms & Conditions, please reach out before completing your booking:

• Email: hello@yesmama.com.au
• Instagram: @yesmamabirthco
• Location: Gold Coast, Queensland